Refund policy
RETURN & REFUND POLICY
Most of our products are made to order especially for you. Because each item is produced after your order is placed, we do not accept returns or exchanges for buyer’s remorse, incorrect size selection, or change of mind.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of receiving your order. Include your order number and clear photos showing the issue. If your claim is approved, we will arrange a replacement or refund at no additional cost to you.
Wrong Size or Change of Mind
Please review the size guide provided on the product listing before ordering. Because products are made to order, we cannot offer returns or exchanges when the wrong size was ordered or for a change of mind.
Lost Packages
If your order appears to be lost in transit, please contact us so we can investigate the shipment and determine the appropriate resolution.
Refunds
When a refund is approved, it will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Contact Us
If there is a problem with your order, please contact us at barbellprincess17@gmail.com and include your order number.